The Sony network has been offline for over a week due to a external intrusion that may put user's personal information at risk.  Playstation users are outraged at the possible compromising of their information and a civil action suit against Sony may follow. Playstation users are upset about their credit card information being exposed, but are much more concerned with the embarrassement of being identified to the public as owning a Playstation.

Before the Playstation Network can go back online, the network infastructure will need to be redone for security and service.  Sony has stated it has the best resources available working on fixing the issue. (This resource is a large man named Ted who works part time for Best Buy's Geek Squad computer service).
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